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MetLife changes shouldn’t worry advisers, experts say

Advisers shouldn't be too worried about MetLife's splitting of its domestic retail business, experts say. Previous business will stay with the entity that wrote the policy, and the company's subsidiaries are adequately capitalized, they say. "This transaction is a transaction involving entities. Business isn't being moved around," said Steven Schwartz…

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Insurance companies best at handling customer phone calls

Insurance companies are the best businesses in the US when it comes to call handling, research has revealed. Conducted by London-based audio-branding specialist PH Media Group, the study of 2,234 consumers discovered that over two-fifths (41%) of callers are satisfied with the industry’s phone manner. Read more on the Advisor…

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How do your clients really view you?

Matt Lynch and Julie Littlechild argue that many advisers are out of touch with how their clients truly view them. “But taking a moment to look at our job from the outside — from the client’s point of view — can be an important wake-up call,” they write. WealthManagement.com (U.S.)…

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Survey: Automating workflow a top priority for advisers

Automating workflow to improve efficiency is the top priority of 2016 for 80% of advisers surveyed by SEI. The second, embraced by 63%, is increasing the number of referrals. More than 60% want to improve their social media profiles. AccountingWEB (1/6)

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Comments on how to fund LTC care sought by White House Conference on Aging

The 2015 White House Conference on Aging generated no specific proposals or guidance on how to better pay for long-term-care services, but it has included the topic in the discussion questions from its final report and says its website will feature the comments it gets in response. LifeHealthPro (1/6)  

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Report: Fiduciary rule would hit life insurers’ broker-dealers hardest

In-house broker-dealers at life insurance companies would feel the most severe effects of the Labor Department’s fiduciary standard as currently proposed, Cerulli Associates says. The broker-dealers would face particularly high risk because of their reliance on commissions, the report says. LifeHealthPro (1/6)

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How will hedge funds fare this year?

Returns for hedge fund investors are likely to decline this year, but the industry’s assets will likely rise, Agecroft Partners says. Firms will require effective sales and marketing operations to attract more assets, Agecroft Partners says. ThinkAdvisor (1/5)

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Wellness initiatives are being adopted by life insurers

Some life insurance carriers in the individual market are offering wellness incentives that let policyholders lower their premium costs or increase their policies’ cash value if they meet wellness goals. ThinkAdvisor (1/6)  

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Commentary: Movie offers opportunity to bolster relationships with clients

The film “The Big Short,” despite occasional embellishments, does a good job of portraying complex financial concepts in a way viewers can understand, writes Grant Webster of AKT Wealth Advisors. Advisers can use lessons from the movie, such as the fact that average investors struggle with financial jargon, to enhance…

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How will the economy fare this year?

The Federal Reserve has raised short-term rates, but that doesn’t mean the country is feeling strongly optimistic about economic growth. Several experts weigh in on the big issues of 2016. Politico Magazine online (1/3)  

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